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FAQ
What are the Moshto Warranty and Return Policy?
Please check the Warranty Terms & Conditions for details.
What are the main ingredients of e-liquid?
The main ingredients we used in our e-liquid: food grade or pharmaceutical grade propylene glycol and vegetable glycerin, natural & artificial flavors, and nicotine (except for nicotine-free products).
Is there diacetyl in Moshto?
There is no diacetyl in our products, and all our products are certified safe for use.
How to authenticate my Moshto?
Please click here to verify your device.
What is the minimum age to purchase Moshto?
You must be of legal smoking age in your state/country.
What is Moshto?
Since 2018, Moshto has been making an effort on innovative products via a smart heating system. Meanwhile, we discover the need for fresh tastes and more flexible ways of vaping are thriving year by year. To get better tastes and transfer a repeatable experience to our customers, the products have been obedient to the keywords of Moshto: enjoyment, reliability and experience. After thousands of experiments, we found methods of making our products with high-quality materials, pure taste, and delicate design, only to present you with products that will surely meet your demand.
How can I purchase your products?
We do wholesale business only, please fill in the wholesale request form with the necessary information if you're interested in it. For personal or retail usage, you might contact our official distributors in your country/region. If necessary, contact us with your detailed address thus we can help you find out the local distributors.
What is your wholesale pricing?
We offer competitive wholesale prices, you can further communicate with our sales representatives after your wholesale application is approved.
How can I become your wholesaler?
Please fill in the wholesale request form with the necessary information.
One of our sales representatives will contact you in some business days.
Why is the light of indicators constantly on when charging (for rechargeable products only)?
When the product is recharging, you shall see the bright light continuously.
When the product is fully charged, the light will go off.
Why does my ELFBAR flash 3 times after charging (for rechargeable products only)?
The signal represents the product stops charging after you remove the charger.
How do I know that I need to charge my vapes (for rechargeable products only)?
When the device is in use and with low power, the indicator will flash three times to indicate that the device needs to be charged.
It will not indicate if it is not in use.
How to know when an ELFBAR is empty?
When you cannot puff anything out while the indicator is still working, it is empty.
How long can an ELFBAR last?
Actually, it depends on how heavily you vape and how often you use it. Our laboratory data on counting the puffs is a puff per second. If taking a puff for 2-3 seconds or longer, you might feel the puffs are insufficient. It is also affected by factors including power, draw resistance, battery, weather and temperature.
However, ELFBAR lasts longer than 90% of the disposable e-cigarette pods in the market.
How to use ELFBAR?
Please follow the instruction in the manual.
Maximize your vaping experience
WARNING : Our products are intended only for adults who are of legal smoking age and should not be used by children, pregnant or nursing women, people with heart disease, high blood pressure, diabetes, or people taking medication for depression or asthma. Keep it away from children and pets. If you decide to vape e-liquids containing nicotine, please note that nicotine is a toxic substance that is addictive and can become habit forming. Please check with your e-liquid supplier, follow the instructions provided. Aspire makes no claim that the vaporizer products will cure a smoker's nicotine addiction.